Admin Receptionist

Join Amos Hair Global, a leading hair salon brand, as an Admin Receptionist in the vibrant heart of Canggu, Bali. This is your opportunity to be part of a dynamic team in a fast-paced, creative environment where excellence in customer service and operational efficiency are paramount. As an Admin Receptionist, you will be the first point of contact for our valued clients, ensuring a seamless and memorable experience from the moment they walk through our doors.

At Amos Hair Global, we pride ourselves on our commitment to quality and innovation. Our salon is not just a place to get a haircut; it's a destination where beauty meets relaxation. With a team of dedicated professionals, we strive to create an atmosphere that inspires and delights. In this role, you will use tools like Google Workspace, QuickBooks, and Salesforce to manage appointments, process payments, and maintain our client database.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients with a warm and professional manner, ensuring they feel valued and well taken care of.
• Manage the reception area, including answering phones, handling inquiries, and directing clients to the appropriate service providers.
• Schedule appointments using Google Calendar and other scheduling tools, ensuring optimal use of our team's time.
• Process payments securely and efficiently, using QuickBooks and other payment processing systems.
• Maintain and update client records in our Salesforce database, ensuring accuracy and completeness.
• Coordinate with the back-office team to manage inventory, orders, and other administrative tasks.
• Assist in maintaining a clean and organized reception area, ensuring it meets our high standards of cleanliness and presentation.
• Provide exceptional customer service, addressing any concerns or issues that may arise during a client's visit.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a receptionist or administrative role, preferably in a salon or service-oriented environment.
• Proficient in using Google Workspace, QuickBooks, and Salesforce.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage a busy schedule and meet deadlines.
• Familiarity with customer service best practices and a commitment to providing exceptional service.
• Ability to work well under pressure and in a fast-paced environment.
• Fluency in English and Bahasa Indonesia.
• Enthusiasm for the beauty and wellness industry, with a passion for creating a positive and welcoming environment for our clients.

🛠️ Keahlian

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